You belong at Meijer!

Customer Service Lead

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

Please review the job profile below and apply today!

As a Customer Service Lead at Meijer, you set the tone for exceptional guest experiences. You'll guide front‑end team members, support daily operations, and ensure every guest leaves feeling valued. This is a hands‑on leadership role perfect for someone who thrives in a fast‑paced environment and enjoys coaching others.


What you'll be doing:

  • Lead, coach, and support frontend team members to deliver outstanding service

  • Serve as a goto resource for resolving guest concerns with professionalism and care

  • Oversee frontend operations including checkouts, service desk, and guest flow

  • Maintain a clean, organized, and welcoming service environment

  • Support scheduling, training, and performance expectations for team members

  • Ensure compliance with Meijer policies, safety standards, and cashhandling procedures

  • Collaborate with store leadership to improve processes and elevate the guest experience

What You Bring with You (Qualifications):

  • Passion for customer service with total engagement that conveys approachability to customers and fellow team members.

  • Initiates interactions with customers and peers.

  • Excellent verbal and written communication

  • Retail or other customer service experience preferred

  • Creative thinking skills

  • Ability to influence others

  • Ability to quickly build rapport and gain customer confidence to create repeat business

  • Ability to lift, carry, push, pull, bend and twist while handling product

  • Experience executing plans

  • Positive influence to create a strong team environment.

  • A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.


We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we're a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.

Apply Now

Current Meijer Team Member? Apply here

Customer Service Lead

Location 6650 Whitestown Parkway, Zionsville, Indiana
Position Type On-Site
Career Area Retail
Job Type Full time
Job ID #R000659441
Date Posted 04/10/2026

Apply Now

Current Meijer Team Member? Apply here

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This job is located in Zionsville, Indiana. Candidates can explore additional roles in Zionsville, Indiana and surrounding areas using the job search tool.