As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
As a Customer Service Lead at Meijer, you set the tone for exceptional guest experiences. You'll guide front‑end team members, support daily operations, and ensure every guest leaves feeling valued. This is a hands‑on leadership role perfect for someone who thrives in a fast‑paced environment and enjoys coaching others.
What you'll be doing:
Lead, coach, and support front‑end team members to deliver outstanding service
Serve as a go‑to resource for resolving guest concerns with professionalism and care
Oversee front‑end operations including checkouts, service desk, and guest flow
Maintain a clean, organized, and welcoming service environment
Support scheduling, training, and performance expectations for team members
Ensure compliance with Meijer policies, safety standards, and cash‑handling procedures
Collaborate with store leadership to improve processes and elevate the guest experience
What You Bring with You (Qualifications):
Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Initiates interactions with customers and peers.
Excellent verbal and written communication
Retail or other customer service experience preferred
Creative thinking skills
Ability to influence others
Ability to quickly build rapport and gain customer confidence to create repeat business
Ability to lift, carry, push, pull, bend and twist while handling product
Experience executing plans
Positive influence to create a strong team environment.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
Current Meijer Team Member? Apply here